1300 432 265     info@plastfix.com

What we offer

Plastfix delivers repair solutions for a complete range of damaged plastic parts. All repairs are carried out to the highest possible standard, using only authorised quality tools and materials. Our depth of experience in plastic repair is second to none, this is why Plastfix is the industry’s leading solutions provider.

We offer two service options to our clients. Depending on your service’s needs, we will provide either an on-site Certified Plastic Repair Technician, or connect your business to our Technician-On-Demand call-out service.

We can tailor schedules based on your work flow volumes, and assess whether having a full time or part time on-site technician, or using the on-call service, will be more suited to your operation.

All repairs are backed by our lifetime warranty, we use our own state-of-the-art repair process, and our work is file finished and contains no fillers. We work to a set of damage criteria that has been developed from thousands of repairs and testing experience.

Service Options

On Demand Repairs

Plastfix offers an as-needed repair service which can be requested through our central control booking system. One of our certified technicians will be scheduled to come within an agreed time frame, and repair the damaged components at your business location.

On-Site Technicians – Full Time / Part Time Options Available

Having one of our technicians on-site will allow for a rapid turnaround service on repairs. Utilising an on-site technician will also help to streamline or improve on current turnaround times within your business. Our technicians are also trained to carry out other jobs during down-time including: spot priming, stripping jobs, or building stock for regularly required parts.

Plastfix and our team of technician’s want to work with you to help your business grow. Our on-site technician services have seen businesses around Australia enjoy a reduction of part costs and general waste, as well as an increase of productivity. Enquire today to find out how the Plastfix solution can support your business’ growth.

Stock and Drop - Optional

Plastfix has developed its own Smart Inventory software within our Smart-Tech platform. It is one of the industry’s most advanced Stock and Drop platforms. Utilising online and mobile technology integrated with our client management system, it can be used to predict, source, store, and supply regularly required plastic parts. The sourced damaged plastic parts are repaired either onsite, at our client’s facility, or at a Plastfix centre and then stored for future supply on behalf of our customers. Plastfix can also manage, on your behalf, the on-sale of these parts to other networks.

What we can repair

–        Bumper Bars

–        Headlights – Broken lugs

–        ABS – (grills, mirrors, trims)

–        PU – Polyurethane (rubber bars)

–        Glass Fused (rad supports, brackets)

–        Fibreglass – (spoilers, sport bumpers)

–        Carbon Fibres (lower lips, mirrors, body)

–        Trims and fixtures (moulds, interior parts)

Lifetime Warranty Repairs

All Plastfix repairs come with a Lifetime Warranty. We guarantee that any repairs we carry out will perform as close as possible to its pre-accident state. If we deem the part cannot be repaired to a high-quality standard, Plastfix will decline to repair the part, and will recommend the necessary replacement.

Our Repair Process

Our repair process is based on conventional plastic repair methods, using heat and plastic weld to repair damaged parts back to the pre-damaged state.

It replicates the way metal panel components are repaired, though instead of hammering or welding, the plastic part is either heated and manipulated into shape, or fuse welded using plastic rods in the same material as the part.

Our conventional processes produce the highest quality and most cost-effective repairs. Our methods also maximise the part’s strength, and replicates a pre-collision condition

Our On-site Processes


-   Stripped part arrives at our repair station / area

-   Technician assess damage making sure it fits our strict repair criteria

-   Images are taken prior to starting repairs

-   Bumper bar is cleaned inside and out to ensure a repair area free of grease and dirt

-   Damaged area is repaired using one of two methods:

             a) Heat and Spike   b) Plastic Fuse Welding

-   Repairs are file finished with a flat file, then sanded with 120, 180, and finally 240 graded sanding.[IH1] 

-   Repair area is wiped down with plastic cleaner

-   Quality control checks are performed on the repair

-   Post-repair images are taken of the internal and external repair area 

-   A Lifetime Warranty Sticker is placed on the inside of the job with a registration number

-   Finished job is presented to be signed off via our mobile application

Impact Damage – Heat & Spike Repair Method

Heat is applied on the damaged area following the direction of the force of impact. Once the plastic is heated to a workable state, the Plastfix Hand Spike is then used to slowly manipulate the impact back into shape. The heating and working of the impacted area may take multiple attempts as the plastic cools down. As soon as the repair is deemed satisfactory, the surface is file finished, shaving away any slight imperfections, and sanded in preparation for painting. 

Tears and Fractures -  Plastic Fuse Welding – Repair Method

This is a method of repairing fractures, or tears, by fuse welding plastic parts with rods of plastic welding material. Once the damaged area has been manipulated, in preparation to start the welding process, a channel is ground along the tear maximising the volume of fused plastic that will remain after it has been ground and file finished.

After the channel is complete, the welding rod is placed in-front of the channel, heat is applied, both on the plastic rod and the parts. As both plastics start to melt the two parts fuse as one, and the repair is then cooled.

The welded repairs are then ground using an air sander, and file finished in preparation for paint work.

Damage Criteria

The Plastfix repairable vs. non-repairable criteria is developed from a database of the thousands of repairs we have conducted to date. Our criterion considers the ability of a repair to perform post-repair, without compromising quality or efficiency.

If a job is allocated through the Plastfix system that we ultimately deem non-repairable, our team will decline this repair, clearly stating the reasons behind this decision.

We have identified that various types of damage on repaired plastic parts can cause issues in the overall quality or fitting of the parts. This could potentially fail post-repair due to overwhelming stress on the repaired area. These areas are usually found around bolt-on points of guards, where fitting is precise and strenuous.

Be warned: ‘Non-Conventional’ Plastic Repairs

It is alarming the number of unconventional plastic repair methods currently being marketed and used in the collision repair industry.

During our 12-month pilot program, and throughout our networking and research tours, we have identified over half a dozen methods of unsound plastic part repairs. These methods are not only a safety concern, in regards to the stability of the repairs and performance of the vehicle, but they also raise ethical concerns around quality and cost.

Plastic parts, especially Polypropylene (the material most bumper bars and new plastic parts are made from) have strong flexibility characteristics. This allows minor impacts or forces to be absorbed without fracturing or denting the part. If foreign materials are added during the repair process that are not designed to flex, a new dynamic is added to the overall weight, structure, and ability of the part to perform as the manufacturer intended. Mixing repair materials weakens the final repair, causing it, or another other area of the part, to fracture.

Just as the industry has adopted standards for metal repairs, the same has to occur within the plastic repair system. Plastfix is here to offer the industry a solution to continue developing conventional methods of plastic repairs on automotive plastic parts. Our proven processes guarantee the highest standard of quality, ensuring the components are repaired to a pre-collision state

Repair Lugs - Headlights

Plastfix is in the process of developing its own unique range of repair lugs. This will enable us to facilitate repairs on plastic components that regularly have missing lugs, or brackets, and usually would not be able to be repaired.

These parts (such as headlights, grills and supports) will now be able to be repaired; instead of being replaced as waste due to a small missing component.

We have established ongoing exclusive relationships with suppliers, and are constantly working towards building new relationships with quality suppliers who currently carry their own range of repair components.

These components are comprised of several materials such as ABS, Polypropylene, and Nylon. Each component has its own fitting of method using either plastic fuse welding, adhesive bond, or screws.